The Life and Times of Seattle’s Only Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.
Selkowitz Technology | Seattle’s small business network and telecom consultant
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We’ve recently had a rash of businesses want to leave VoIP carriers like Packet 8 and Vonage due to call quality issues. The first thing to know is the origin of the phone number - if the phone number originated with a traditional carrier then its easy to bring it back, though it often takes 30 days. If the phone number was assigned by a VoIP carrier, your options to port it to non-VoIP carriers are limited.
The second thing to keep in mind is long distance cost. Many VoIP carriers offer unlimited long distance while most traditional line carriers do not. Its worth considering these cost differences. One company we worked with barely made any long distance calls, so they really shouldn’t have done VoIP to begin with as it costs more than local lines.
Alternately we sometimes leave customers on VoIP but just address the issues by changing to a better VoIP carrier, adding bandwidth, or a quality of service router.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Thursday, May 1st, 2008 at 8:58 am and is filed under Telecom. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
