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Selkowitz Technology | Seattle’s small business network and telecom consultant
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We just got our hands on the new Talkswitch 5.0 software and I’m happy to say its really an outstanding improvement to an already amazing phone system. One of the great things is all Talkswitch software updates are free for life, so all these features don’t cost Talkswitch owners a dime! Here’s what’s new:
Expanded Capacity
Just by installing the new software each system gets an additional 2 hours of voicemail storage and 8-12 more extensions for a total of 16! This is an incredible value for Talkswitch owners!
Works Like a Key System or PBX
The Talkswitch from day one has worked as a PBX, abstracting users from the concept of picking lines. We believe PBXs are generally more usable than key systems where users pick lines. However in some environments or just users who are accustomed to key systems, its a hard change. Now with the new 5.0 software and Talkswitch 9133i or 480i phones you can get key system or PBX functionality!
Multi-Language Prompts
North America is an increasingly diverse area, many US companies need to offer Spanish to their customers and many Canadian companies need to offer French. Talkswitch 5.0 now supports multi-language prompts and includes the English, Spanish, and French language packs.
Remote IP Extensions
This is a feature I’m extremely excited about, being able to have an IP phone anywhere and be able to make and receive calls from my phone system. This is particularly nice for traveling staff to avoid hotel phone fees or just teleworkers at home. As always managing bandwidth is important, however my initial testing has shown the call quality to be very good.
New IP Phones
While Talkswitch has long supported 3rd party IP phones, now they’re introducing three of their own branded ones. These have greater functionality, easier setup, and lower cost than the Polycom phones commonly used previously. IP phones greatly reduce setup time due to normally requiring no wiring changes for most businesses and eliminate the need for a telecom tech to come out when moving extensions around.
All in all these are great upgrades which I believe keep Talkswitch in the lead not only for functionality but also total cost of ownership.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Tuesday, October 16th, 2007 at 8:49 pm and is filed under Phone Systems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
