The Life and Times of Seattle’s Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.
Selkowitz Technology | Seattle’s small business network and telecom consultant
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Eating Our Dog Food
The technology industry has a phrase “eating your own dog food” which means using the products you sell/develop. The idea is by using it yourself you’ll understand better from the user’s perspective how it works and what needs improvement.
We’ve been eating our dog food with the Talkswitch, Soholaunch on Seattle Trikke (my side project) and soon our whole company infrastructure. Like many of your companies, our data is spread out in calendars, address books, notebooks, config files, and stuck in my pretty little head. That “system” doesn’t scale well and the software tools were either too expensive or didn’t work right - fortunately a new option appeared.
In the coming weeks we’ll be rolling out a new Relavis Customer Relationship Management (CRM) and eSupport package to put all this knowledge in one place my staff can access. In the coming months we’ll be offering CRM, ERP, and Document Management to our customers to help your small business with these hard problems.
More Kevins
Also related to the previous topic, Kevin Shepherd came on board a couple months ago to help add expertise with this new market. Kevin’s background is highly diverse but is highly experienced in the technology underlying our coming line of products (Domino). With Kevin’s help and these new tools, we’ll be able to offer small businesses really critical and valuable tools. Plus I get a chuckle out of the many confusing situations caused by having two guys with the same first name and initials.
Download of the Month
Photoshop is the king of graphics software, but for those of us who want almost the same power without the huge cost, there’s other options. Paint.net is a great Photoshop clone and completely free. Gimp for Windows and Mac are open source (free) and also very powerful. GraphicConverter is my favorite for Mac and just $30.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Thursday, March 22nd, 2007 at 12:40 pm and is filed under Phone Systems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
