The Life and Times of Seattle’s Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.
Selkowitz Technology | Seattle’s small business network and telecom consultant
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A softphone is a software phone which runs on your computer and let you make and receive calls anywhere with an internet connection. I use the Eyebeam softphone to connect to my office phone system when out of the office.
You might ask, why not just forward to your cell phone when out of the office? Cost and features are two big reasons. Cell phones cost $50-100 per month, avoiding issuing them to staff saves serious money. Also softphones deliver a feature set more like a desk phone and utilize fewer phone lines.
Softphones are great for travel - say you’re going out of the country, instead of paying your cell’s international roaming or outrageous hotel phone bills, softphones let you stay connected for free.
Obviously cell phones have the advantage of working almost anywhere while softphones need internet access, so that limitation must be considered. But in the right conditions softphones deliver more functionality, better call quality, and a low up front cost with no monthly charges when tied back to your phone system.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Tuesday, June 10th, 2008 at 9:08 am and is filed under Phone Systems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
