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A funny thing I've learned is serious business questions don't always require serious business replies. People call me on the phone all the time and the question of our rates often comes up. My answer: "as much as possible." Most people will laugh, the conversation gets less serious and we start building a relationship instead of getting judged by their list of questions.
Ultimately you should give the serious answer afterwards, but now the rate is a relief because their expectations were humorously set very high!
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Friday, May 12th, 2006 at 1:15 am and is filed under Phone Systems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.






(4.11 out of 5)



