The Life and Times of Seattle’s Only Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.
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VoIP line plans aren’t like traditional lines in the case of business VoIP. Where a traditional phone line is flat rate in a local calling area, VoIP usually has no concept of local calls and lines are either metered (per minute inbound and outbound with no local calling area) or flat rate nationwide. These kinds of plans often don’t make much sense for small businesses unless the majority of their calling is outbound long distance or inbound toll free.
NexVortex has a different kind of plan. First off, there’s no concept of per line fees - you pay one plan rate and get as many calls at once as you need. Inbound calls are free, which is often a majority of small business calls. Outbound calls are .035/min which is likely a long distance rate better than a traditional carrier, though still more than local calls over traditional lines. They also have a $10/month disaster recovery package which forwards calls to cell phones - an important backup plan in case of outages.
These lines still run across the public internet so there is no guarantee of call quality being perfect all the time, but in testing its been really good as long as you have ample high quality bandwidth and a quality of service device at the gateway.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Sunday, March 30th, 2008 at 1:49 pm and is filed under Telecom. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
