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Comcast Business Internet One Year Later

January 15th, 2009 by Kevin Selkowitz | no responses

Phone and Internet Services

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I felt it was time to revisit Comcast Business since its been about a year since my last post. While I was generally happy, I found the speed fluctuated quite a bit at the time - still fast, just not consistent.

Comcast as of December 2008 upgraded service levels for many markets, Western Washington included. At no extra charge my service was upgraded to the new 12/2Mb tier (12 down, 2 up) service - about twice as fast as before. The service in testing actually performs better - about 15/2.4Mb. Service is now available up to an amazing 50/10Mb - far outpacing DSL. Even more important is regardless of day or time its been absolutely consistent.

I’ve also found that Comcast Business keeps a separate support team than residential service. I’ve called twice in the last year and got prompt and effective support. The only downside for the average small business is availability - Comcast doesn’t have coverage in many office buildings. But for those who have coverage, I’d recommend Comcast Business Internet highly.

The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.

This entry was posted by Kevin Selkowitz, on Thursday, January 15th, 2009 at 10:59 pm and is filed under Phone and Internet Services. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.