The Life and Times of Seattle’s Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.
Selkowitz Technology | Seattle’s small business network and telecom consultant
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Talkswitch just announced the Call Reporting application will be available for $100 off ($399-599) from Nov 19th to the end of the year.
Call Reporting is a very useful tool to deliver insight into calling habits and actions. Here’s a few examples:
Professional Services (Legal, CPA) - set calling codes allowing you to bill clients for time or just long distance use when talking to them.
Customer Service or Phone Sales - get detailed information about each user’s calling habits like how long they spend on each call, who the call is from/to, how much time they spend on the phone, and other metrics to ensure staff are on task and being efficient.
Hotels and hospitality - the Premium edition includes check-in/check-out with one click billing - making Talkswitch an incredible value for hotel telecommunications.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Thursday, November 15th, 2007 at 10:49 am and is filed under Phone Systems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
