The Life and Times of Seattle’s Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.
Selkowitz Technology | Seattle’s small business network and telecom consultant
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5) While cable providers tout their speed, they’re only talking about their download rate. Cable internet generally has a very low upload rate reducing performance for sending files and emails with larger attachments.
4) Cable has no promise of uptime or repair time. If you depend on your internet connection for business not having these guarantees makes cable unusable.
3) Cable’s performance is not guaranteed. Your real world upload and download rate is “best effort” and while cable often does a good job meeting their advertised speed, their latency is a mixed bag, making things like remote desktop difficult.
2) Cost - business cable generally starts around $100/month. Its actually no better deal than DSL, some of which can offer SLAs. And a T1 can provide voice and data with guarantees for often not much more.
1) Support - cable companies aren’t used to providing business class support in a timely manner. Just ask yourself if the cable company is great to work with at your home - and that’s not even mission critical!
For homes cable internet is a great service, but most businesses are better off with DSL or T1.
The Author: Kevin Selkowitz
About: Kevin Selkowitz is the founder and lead consultant for Selkowitz Technology, a Seattle-area small business systems consulting company. We focus on the four major technology needs of small businesses - phone systems, phone and internet service, servers/network infrastructure, and business applications.
This entry was posted by Kevin Selkowitz, on Wednesday, December 13th, 2006 at 12:13 am and is filed under Phone Systems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
