The Life and Times of Seattle's Small Business Systems Consultant. Articles and advice on small business phone systems, phone and internet services, VoIP, and all things technology related.

Selkowitz Technology | Seattle's small business network and telecom consultant

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Allworx just released the new 48x phone system, intended to further drive their product into larger businesses than ever before.

The 48x is a major evolution of the 24x, while they look the same in their rack-mountable 1U casing, the insides are far evolved. Note the Allworx isn’t another PC masquerading as a phone system – its an embedded system. This is an important distinction as PCs don’t last as long as phone systems. One big internal change from the 24x to the 48x is replacing the redundant hard drives with redundant solid state drives.

For phone service the 48x features dual T1/PRI interfaces, SIP trunking (VoIP), and a few PSTN ports for failover. No matter what kind of phone service you have – the Allworx 48x will accommodate it.

The optional conference bridge also gained capacity – 4 rooms with up to 30 attendees, with 60 total in all bridges simultaneously.

Though no there are no major changes in the optional ACD call center, but its worthy of note as the call center is site licensed – no per user or manager licenses making it one of the best call center values around.

The 48x continues the 24x’s great feature set, reliability, and value while bringing it to ever larger offices.

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